Unaccompanied Minor on Virgin Australia – Complete Guide for Parents
It’s normal for parents to feel a little anxious when their child travels without personal supervision. Unaccompanied Minor on Virgin Australia services are designed to ease that worry, ensuring your child is cared for every step of the journey. To make a Minor Booking Virgin Australia, simply call the Guest Contact Centre at +61-1800-005-886.

Step 1: Contact the Guest Contact Centre
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You cannot book an Unaccompanied Minor on Virgin Australia online.
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To arrange a Minor Booking Virgin Australia, call +61-1800-005-886.
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This line connects you directly to Virgin’s dedicated UMNR support team.
Step 2: Provide the Required Information
When booking an Unaccompanied Minor on Virgin Australia, be ready to share:
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Child’s full name, age, and gender
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Drop-off guardian’s details (name, phone, ID)
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Pick-up guardian’s details (name, phone, ID)
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Any special needs such as allergies, medical conditions, or meal requests
Step 3: Check Eligibility
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Ages 5–11: Must travel as an Unaccompanied Minor on Virgin Australia.
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Ages 12–15: Optional — parents may request the UMNR service.
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Note: Only non-stop domestic and short-haul flights are eligible.
Confirm eligibility for your Minor Booking Virgin Australia by calling +61-1800-005-886.
Step 4: Complete the UMNR Form
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Once you’ve confirmed your Unaccompanied Minor on Virgin Australia booking at +61-1800-005-886, download and fill out the UMNR form.
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Parents or guardians must sign this form and provide it during drop-off.
Preparing for a Minor Booking Virgin Australia Without Stress
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Check Eligibility – Service available for ages 5–11, optional for 12–15.
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Book via Customer Care – Call +61-1800-005-886 to finalize details.
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Complete Forms – Fill in the Unaccompanied Minor on Virgin Australia form with guardian details.
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Arrive Early – Get to the airport 2 hours before departure.
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Handover & Pickup – Drop-off adult must stay until the flight departs; pickup guardian must show valid ID.
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Pack Smart – Include essentials like snacks, documents, and a comfort item.
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Stay Connected – Provide accurate phone numbers for easy contact.
Virgin Australia UMNR Service Guide
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Who Can Use It
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Ages 5–11: Must travel as Unaccompanied Minor on Virgin Australia.
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Ages 12–15: Can travel alone, or use the UMNR service for extra support.
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How to Book
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A Minor Booking Virgin Australia must be made via phone at +61-1800-005-886.
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Parents will need to provide all travel and guardian details.
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Forms & Documents
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Complete the UMNR form with drop-off and pick-up details.
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Costs
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A service fee applies per sector for each Unaccompanied Minor on Virgin Australia booking.
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Fee varies by route; confirm when booking at +61-1800-005-886.
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At the Airport
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Arrive at least 2 hours before departure.
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Drop-off guardian must remain until the flight departs.
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On the Flight
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A trained Virgin Australia staff member supervises each Unaccompanied Minor on Virgin Australia.
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Assistance is provided from check-in to arrival handover.
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Pickup Process
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Only the nominated guardian with valid ID can collect the child.
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Virgin Australia Minor Booking: Rules, Fees, and Obligations
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Age Rules
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Under 5: Cannot travel alone.
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5–11: Must travel as an Unaccompanied Minor on Virgin Australia.
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12–15: Can self-travel, or parents may request UMNR support.
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Booking Process
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Book through Customer Care at +61-1800-005-886.
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Provide child, flight, and guardian details.
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Complete and submit the UMNR form.
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Fees
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Charged per sector for each Minor Booking Virgin Australia.
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Amount depends on route type (domestic/international).
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Requirements
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Parent/guardian must check the child in.
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Drop-off adult stays until departure.
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Pickup guardian shows ID at arrival.
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Special Assistance
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Request seat selection, meals, or other support in advance.
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For urgent changes, call +61-1800-005-886.
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When your child needs to travel alone, it’s natural to feel a little nervous. Thankfully, the Unaccompanied Minor on Virgin Australia service ensures children are cared for at every stage of their journey. Whether it’s a domestic or short-haul international trip, Virgin Australia has clear guidelines to make sure kids fly safely and comfortably. Parents simply need to prepare the right documents, follow the booking steps, and stay updated on airline rules.
Below is everything you need to know about booking and managing an Unaccompanied Minor on Virgin Australia. For direct help, you can always contact the airline’s support team at +61-1800-005-886.
Eligibility Rules for Unaccompanied Minor on Virgin Australia
Virgin Australia provides this service for young flyers within certain age limits:
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Ages 5–11: Booking as an Unaccompanied Minor is mandatory if the child is traveling alone.
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Ages 12–15: Optional. Parents can request UMNR services if they prefer added supervision.
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Ages 16–17: Teens can travel independently, but parents may still request assistance if needed.
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Flight Restrictions: The service is available on direct flights only. Long-haul and connecting routes are not eligible.
Since policies may change, it’s always best to confirm with Virgin Australia directly at +61-1800-005-886.
Booking Process for an Unaccompanied Minor
Booking an Unaccompanied Minor on Virgin Australia cannot be done online. Parents must use the dedicated Guest Contact Centre. Here’s how:
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Call the Airline – Dial +61-1800-005-886 to connect with Virgin Australia’s support team.
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Provide Child Details – Share the child’s full name, age, gender, and any special needs.
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Drop-off & Pick-up Contacts – You’ll need to provide names, phone numbers, and valid photo ID for both the person dropping off the child and the person collecting them.
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Special Instructions – Mention allergies, medications, or any additional requirements.
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Complete the UMNR Form – After booking, download and fill out the official Unaccompanied Minor form. This must be signed and presented at check-in.
Fees for Unaccompanied Minor on Virgin Australia
Virgin Australia applies a service fee for UMNR bookings:
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Domestic flights: Around AUD 60 per child, per flight.
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Short-haul international flights: Around AUD 100 per child, per flight.
Exact charges may vary depending on the route, so confirm the latest fee structure by calling +61-1800-005-886.
At the Airport: What Parents Should Expect
Parents and guardians need to follow these steps when checking in a child:
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Arrive at least 60 minutes before domestic flights and 120 minutes before international flights.
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Check in at the counter since online check-in is not available for unaccompanied minors.
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Hand over the Unaccompanied Minor form along with the child’s identification.
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Stay at the airport until the flight has departed.
Virgin Australia ground staff will then escort the child through boarding. During the flight, cabin crew supervise and check on the child frequently.
Arrival and Collection
Once the plane lands, Virgin Australia staff escort the child to the designated guardian. The person collecting the child must:
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Present valid photo identification matching the details provided during booking.
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If photo ID is not available, two alternate forms of ID (e.g., Medicare card, credit card) must be shown.
The airline will not release the child to anyone not listed on the UMNR form.
Tips for Parents Using the Service
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Pack Essentials – Include snacks, a small toy, or a device to keep the child entertained.
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Label Luggage – Clearly mark the child’s bag with name and contact details.
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Keep Contacts Handy – Save the Virgin Australia helpline +61-1800-005-886 for quick updates.
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Arrive Early – Allow extra time for paperwork and security.
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Explain the Journey – Prepare your child by explaining who will help them during the trip.
Why Choose the UMNR Service?
The Unaccompanied Minor on Virgin Australia service offers peace of mind. From check-in to arrival, children are supervised and assisted by trained staff. Parents can rest assured knowing that their child’s safety and comfort are a top priority.
If you’re planning your child’s solo trip soon, the best step is to call +61-1800-005-886 and book the service directly with Virgin Australia.